Instant
Triage
Intent, urgency and ownership are clear as soon as a message arrives.
A smarter first pass on every message
Make your inbox move the work forward.
AI email reads, classifies and responds within your rules, so important conversations never stall.
AI email assistant
Alex · Pricing enquiry
Could you recommend a plan for a five-person team and share next steps?
CCustomer · now
Reviewing pricing and account context…
The Growth plan is the best fit. I’ve included the details and two times to talk.
Ontix AI · 2s
Thursday morning works for us.
Action completed
Reply approved, meeting held, CRM updated
Triaged
Drafted
Ready
Live workflow demoA clear inbox
On-brand
Replies
Drafts use your knowledge, policies and preferred tone.
Human-led
Control
Your team approves sensitive replies and owns every exception.
What it fixes
Stop losing momentum.
- Important messages disappear in busy inboxes
- Teams rewrite the same answers every day
- Follow-up stops when ownership is unclear
Inbox triage
Labels intent, urgency and ownership as email arrives.
Context-aware drafts
Creates clear replies using your approved knowledge.
Lead qualification
Asks for missing details and identifies high-fit opportunities.
Follow-up
Keeps the thread moving until there is an answer or next step.
Ticket and CRM sync
Updates the systems your team already works in.
Approval controls
Keeps a person in the loop wherever the risk is higher.
Included in the build
Ready for real work, not just a demo.
We build the agent or app around your process, connect the systems behind it and stay through launch.
- Inbox and workflow audit
- Approved knowledge source setup
- Routing and priority rules
- Draft or auto-send modes
- CRM and ticket updates
- Review dashboard and audit trail
Works with your stack
GmailMicrosoft 365HubSpotSalesforceZendeskNotionSlack
How it works
Clear from day one.
- 01
Map the inbox
We identify message types, owners, rules and response goals.
- 02
Build the guardrails
Approved knowledge, confidence thresholds and review steps.
- 03
Release in stages
Start with drafts, then automate the safe and repeatable work.
A strong fit for
Support teamsSales inboxesRecruitmentOperations teams
Questions
Before we build.
The practical details teams usually ask first.
Does it send every reply automatically?
Only if you want it to. Most teams begin with approval mode and automate specific low-risk message types later.
Where does it get its answers?
From the sources you approve, such as policies, product information, previous templates and CRM context.
Can it manage more than one inbox?
Yes. It can triage shared or departmental inboxes and route work using the same rules.