Seconds
First reply
New enquiries get a useful response before interest fades.
Fast follow-up without the chasing
AI SMS replies in seconds, continues the conversation and books the next step without losing context.
SMS lead response
New website lead
Customer · now
Ontix AI · 2s
Action completed
Lead qualified and routed to the service team
Replied
Qualified
Routed
Seconds
First reply
New enquiries get a useful response before interest fades.
Two-way
Conversation
The agent handles replies instead of sending one-way blasts.
Always
Follow-up
Every approved next step happens on time and stays visible.
What it fixes
Starts a personal conversation as soon as an enquiry lands.
Collects the details your team needs before they step in.
Shares live slots and confirms appointments by text.
Turns an unanswered ring into an active conversation.
Reduces no-shows with timely, conversational nudges.
Honours opt-outs and routes exceptions to a person.
Included in the build
We build the agent or app around your process, connect the systems behind it and stay through launch.
Works with your stack
How it works
We connect your forms, phone number, CRM and calendar.
We write the rules, tone and follow-up paths with you.
Every exchange is visible, searchable and ready for human takeover.
A strong fit for
Questions
The practical details teams usually ask first.
In many setups, yes. We confirm number support, routing and registration before the build starts.
Yes. Consent, opt-out keywords and sending windows are built into the workflow.
Yes. Your team can step into a conversation whenever the lead, topic or confidence level calls for it.